Privacy Policy

Introduction

Welcome to VehicleBazar. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our vehicle selling services.

📋 Information We Collect

Personal Information

When you place an order or contact us, we may collect the following personal information:

Contact Information: Name, phone number, email address
Delivery Information: Delivery address, city, pincode
Order Information: Vehicle preferences, order history
Communication Records: Messages, support tickets, feedback

Automatically Collected Information

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, search queries
Location Data: General location based on IP address
Cookies: Website preferences, session data

🎯 How We Use Your Information

We use the collected information for the following purposes:

Order Processing

• Process and fulfill your vehicle orders
• Arrange delivery and logistics
• Send order confirmations and updates
• Handle customer support inquiries

Service Improvement

• Improve website functionality
• Analyze user behavior and preferences
• Develop new features and services
• Optimize user experience

Communication

• Send important service notifications
• Provide customer support
• Share promotional offers (with consent)
• Send newsletters and updates

Legal Compliance

• Comply with legal obligations
• Prevent fraud and abuse
• Protect user safety and security
• Resolve disputes and issues

🤝 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted delivery partners, payment processors, and other service providers who help us operate our business.

Legal Requirements

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of our users.

Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Consent

We may share information with your explicit consent for specific purposes not covered in this policy.

🔒 Data Security

We implement appropriate security measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure database storage
• Regular security updates
• Access controls and authentication

Operational Safeguards

• Limited employee access
• Regular security training
• Incident response procedures
• Regular security audits

👤 Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can request access to your personal information and update inaccurate or incomplete data.

Data Portability

You can request a copy of your personal data in a machine-readable format.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Communication Preferences

You can opt-out of marketing communications at any time.

🍪 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality, security, and order processing.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies

Used to display relevant advertisements and measure campaign effectiveness.

📅 Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Order Information: 7 years (legal requirement)

Account Data: Until account deletion

Marketing Data: Until consent withdrawal

Website Analytics: 26 months maximum

🔗 Third-Party Services

Our website may contain links to third-party services and integrations:

Google Services

We use Google Analytics for website analysis. Google's privacy policy applies to this data.

WhatsApp Business

Communication through our WhatsApp channel is subject to WhatsApp's privacy policy.

Social Media

Links to social media platforms are governed by their respective privacy policies.

👶 Children's Privacy

Age Restriction

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

🌍 International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Certification schemes and codes of conduct

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications for significant changes
Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Phone: +91-7440508805

Address: Mumbai, Maharashtra, India

WhatsApp: WhatsApp Channel

Data Protection Officer: For privacy-related inquiries, please email us with "Privacy" in the subject line for faster processing.